We aim to provide a personal, friendly and efficient service. If you have any comments or suggestions regarding the service we provide, we would be happy to hear from you either by email, letter or in person.
Our comments and suggestions form.
However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.
Click on the links below for a copy of our complaints leaflet and form:
Diamond Medical Group Complaints Leaflet (PDF, 412KB)
Diamond Medical Group Complaints Form (DOCX, 27KB)